Easy-Read Special Instructions for Booking
Please read these simple instructions to help us clean your home just the way you like it.
Room Details:
π Tell us how many rooms need cleaning. For example, “3 x 2” means 3 bedrooms, 2 bathrooms, 1 living room, 1 laundry, and 1 kitchen.
π Include any other rooms like a home office or dining room.
Carpet Cleaning:
π Let us know which rooms need steam cleaning.
π Tell us if you need carpet deodorising or pet stain treatment.
Windows:
π We clean indoor windows.
π For outdoor windows, we clean only single-story houses.
Special Needs:
π If you have pets, tell us about any special areas we should clean.
π Let us know if anyone in your home has allergies to cleaning products.
Special Requests:
π Tell us if you need special cleaning tasks like deep cleaning the oven or fridge.
π Let us know if there are areas we should not clean.
Access and Security:
π Tell us how we can enter your home (gate codes, lockbox codes, etc.).
π Let us know if there is an alarm system and how to turn it off.
Cleaning Times:
π Tell us your preferred cleaning times and days.
π Let us know if you want regular cleanings (weekly, bi-weekly, monthly).
Parking:
π Let us know if there are any parking restrictions or special parking instructions.
π Tell us if there are stairs or elevators we should know about.
Contact Info:
π Provide the name and phone number of the person we should contact at your home.
π Give us an emergency contact number if needed.